Enterprise Digital Transformation at Remington Group
Led a group-wide ICT overhaul across 12 business units — modernising infrastructure, migrating to cloud-first architecture, and reducing operational IT costs by 35%.
The Challenge
Remington Group operated siloed legacy systems across retail, hospitality, and manufacturing divisions with no unified data visibility, ageing on-premise infrastructure, and a reactive IT culture unable to support rapid business growth in PNG's evolving market.
The Approach
Developed a 3-year ICT roadmap aligned to business strategy. Consolidated vendors, introduced a hybrid cloud model (Azure + on-premise), deployed a group-wide ERP, and built an internal IT governance framework with KPIs and SLAs across all business units.
The Outcome
35% reduction in IT operational costs, 99.5% uptime SLA achieved across critical systems, ERP rollout completed across 8 business units, and a 40% improvement in IT service desk resolution times.